THANK YOU FOR ENTRUSTING US WITH SENDING YOUR
MESSAGES OF LOVE WITH FLOWERS…



As a family owned company, we take this responsibility seriously, ensuring we deliver on our promise to you
every day.



Despite the uncertainty of COVID-19, we expect to continue to deliver the same level of service and excellence to our
customers. We are here to serve you and continue to operate safely and effectively.

At Palm Springs Florist, the health and safety of our customers, recipients and employees are top of mind amid
concerns about the spread of COVID-19. We have the following measures in place to ensure continued success:
• WALKIN & INSTORE VISITS WILL BE CLOSED TO THE COMMUNITY
• EMPLOYEE’S THAT ARE NOT FEELING WELL ARE ASKED TO STAY HOME
• BEST PRACTICES FOR SANITATION WILL BE PRACTICED AT OUR LOCATION
• OUR PRODUCTION FOR DELIVERIES IS EQUIPPED TO RUN SEAMLESSLY

For all residential deliveries, our courier team is highly trained to select the best place to securely place gift deliveries,
usually near the door, and protected from elements such as sun, wind and rain. We will contact the recipient in
advance to make them aware that a delivery will be made and left at their front door. Post delivery we will again
contact the recipient to let them know that their delivery was made and left by their door. Delivery confirmations will
continue to be sent to all customers that have provided us with their email address.

All business deliveries will be dropped off with the front desk to be distributed by staff.

Due to procedural changes at local hospitals, rehabilitation facilities and senior care centers, deliveries will
temporarily be suspended to those locations.

Signatures upon delivery will not be required at this time, but a verbal confirmation of the person accepting the
delivery will be noted, and a photo for our records will be taken in the absence of anyone.

We are very grateful for the role we play in your lives and work, and remain as committed as ever to ensuring
your messages of love get delivered. Thank you for entrusting us with the honor of brightening the lives of others during
these challenging times. We wish you, your colleagues and families safety, wellness and positivity.

Wholeheartedly,
Jordan & Brent Hall
– Palm Springs Florist Inc.