THANK YOU FOR ENTRUSTING US WITH SENDING YOUR MESSAGES OF LOVE WITH FLOWERS…



As a family owned company, we take this responsibility seriously, ensuring we deliver on our promise to you
every day.



We'd like to update you regarding changes that Palm Springs Florist has made to continue to serve our community safely & effectively. We expect to continue to deliver the same level of service and excellence to our customers. We are here to serve you and continue to operate safely and effectively.

At Palm Springs Florist, the health and safety of our customers, recipients and employees are top of mind amid concerns about the spread of COVID-19. We have the following measures in place to ensure continued success & service:

• WALKIN & INSTORE VISITS WILL BE CLOSED TO THE COMMUNITY
• BEST PRACTICES FOR SANITATION WILL BE PRACTICED AT OUR LOCATION. WHICH INCLUDE:
    • SOCIAL DISTANCING IN THE WORKPLACE
    • EMPLOYEE'S THAT ARE SICK/ILL WILL STAY AT HOME
    • REASONABLE PROTECTIVE EQUIPMENT WILL BE WORN BY ALL STAFF
 • OUR PRODUCTION FOR DELIVERIES IS EQUIPPED TO RUN SEAMLESSLY
 •IN PRACTICING SOCIAL DISTANCING WE WILL BE IMPLEMENTING "CONTACTLESS DELIVERY."
For all residential deliveries, our courier team is highly trained to select the best place to securely place gift deliveries, usually near the door, and protected from elements such as sun, wind and rain. We will contact the recipient in advance to make them aware that a delivery will be made and left at their front door. Post delivery we will again contact the recipient to let them know that their delivery was made and where that delivery was left. Delivery confirmations will continue to be sent to all customers that have provided us with their email address. *Please note, we will not be able to make a floral delivery without making contact with your recipient via phone in advance. Working phone number(s) are required for your recipient. We fully understand that sending flowers is often a surprise and we will do everything in our power to ensure the experience for your recipient is a special one while doing our part in practicing safe social distancing. 

All business deliveries will be dropped off with the front desk to be distributed by their staff.


Due to procedural changes at local hospitals, rehabilitation facilities and senior care centers, deliveries will temporarily be suspended to those locations until further notice.

Signatures upon delivery will not be required at this time, but a verbal confirmation of the person accepting the delivery via phone will be noted and/or a photo "for our records" will be taken in the absence of anyone at the time of delivery.
 
Please note that Palm Springs Florist remains committed to delivering the highest quality product and design possible. With global supply chains interrupted we anticipate that there will be scenarios where some flowers/colors may not be available. Please note that we will do our best to fill your order as requested. In the event that a substitution of flowers and/or colors is required,  our designers will select the best available flowers to capture a similar likeness of what was requested. Thank you in advance for your anticipated understanding and patience.   

We are very grateful for the role we play in your lives and work, and remain as committed as ever to ensuring your messages of love get delivered. Thank you for entrusting us with the honor of brightening the lives of others during these challenging times. We wish you, your colleagues and families safety, wellness and positivity.

Wholeheartedly,
Jordan & Brent Hall
– Palm Springs Florist Inc.